Payment & Billing
At Arden York, we strive to provide a secure and seamless checkout experience. Please review our payment and billing policy below.
Accepted Payment Methods
We accept the following secure payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Shop Pay
- Apple Pay
- Google Pay
- PayPal
Available payment methods may vary depending on your location.
Payment Processing
All payments are processed securely at the time your order is placed.
Your payment information is encrypted and handled by trusted third-party payment processors. Arden York does not store or have access to your full payment details.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
If you do not receive your confirmation email, please check your spam or junk folder before contacting our support team.
Billing Information
Please ensure that your billing information matches the information associated with your payment method.
Orders may be delayed or canceled if billing information cannot be verified or if payment authorization is unsuccessful.
Currency
All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise specified.
Your financial institution may apply currency conversion fees or foreign transaction fees for international purchases.
Taxes
Applicable taxes are calculated during checkout based on your shipping destination and local regulations.
Payment Security
Your security is important to us. We use industry-standard encryption and secure payment gateways to help protect your personal and financial information throughout the checkout process.
Failed or Declined Payments
If your payment is declined, please:
- Verify your payment information.
- Contact your bank or card issuer.
- Try an alternative payment method.
If you continue to experience issues, please contact our support team for assistance.
Questions?
If you have any questions regarding payments or billing, please contact us:
Email: hello@arden-york.com
Phone: (954) 378-8836
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM PST
Location: Miami, Florida, USA