Track Order
We’re excited for your order to arrive! Below are the quickest ways to check your shipment status.
1. Check Your Email
As soon as your order ships, we’ll send you a Shipping Confirmation email that includes your tracking number and a link to track your package in real time.
This is the fastest and most accurate way to follow your delivery.
2. View Your Order Status
If you created an account during checkout, you can log in anytime to view your order history and current shipping status.
If you checked out as a guest, simply use the tracking link included in your shipping confirmation email.
3. Need Help?
If you can’t locate your tracking email or have any questions about your order, we’re happy to help.
Please email hello@arden-york.com and include:
- Your order number, such as #1234
- The email address used during checkout
Our support team typically responds within one business day.
Before Your Order Ships
Every order goes through a few stages before it reaches you:
Order Confirmation
Sent immediately after your purchase is placed.
Processing
Orders are typically prepared within 1–3 business days.
Shipping Confirmation
Once your order has shipped, you’ll receive an email containing your tracking information.
If it has been more than three business days since placing your order and you haven’t received a shipping confirmation, please contact us and we’ll be happy to check the status of your order.
Contact Information
Email
hello@arden-york.com
Phone
+1 (954) 378-8836
Contact Form
Click Here
Customer Support Hours
Monday – Friday
9:00 AM – 5:00 PM PST
Location
Miami, Florida, USA
